Privacy Policy

Last updated: September 8, 2026

Fixer Upper Pros ("we", "us") operates fixerupperpros.com. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Information you give us: your name, email address, phone number, postal address or ZIP code, and details about the home improvement project you are asking about, when you submit a form on our site.
• SMS/text messaging data: the phone number you provide, records of the consent you gave, message delivery status, and any opt-out request you make.
• Information collected automatically: IP address, browser and device type, pages viewed and referring URL, collected through cookies and similar technologies.

How We Use Information

• To match you with home improvement and home warranty providers you asked to hear from
• To respond to your inquiries and provide customer support
• To send marketing communications where you have given express consent
• To operate, secure and improve the website
• To comply with legal obligations

Text Messaging Practices

Fixer Upper Pros may send SMS/text messages to the phone number you provide when you opt in through a form on this website. We send text messages only to people who have given express written consent on that form.

• Types of Messages: You may receive contractor match results, estimate and appointment scheduling messages, project follow-up and customer care messages.
• Message Frequency: Message frequency varies. You may receive up to 6 messages per month for each consent type.
• Message and Data Rates: Message and data rates may apply depending on your wireless carrier and plan. You are responsible for any charges from your carrier.
• Consent Is Not Required: Consent to receive text messages is not a condition of purchase or of using our services.
• Automated Technology: Messages may be sent using an automatic telephone dialing system and may contain prerecorded content.

How to Opt Out of Text Messages: Reply STOP to any message to stop receiving texts. We will send one final confirmation message, after which you will receive no further SMS messages from that program. If you are enrolled in more than one messaging program, reply STOP to each one separately.

How to Get Help: Reply HELP to any message, or email us at info@fixerupperpros.com.

We do not sell, rent or trade your personal information. Your mobile phone number and your SMS consent are never shared with third parties for their own marketing purposes.

How We Share Information

• Service providers: hosting, analytics and communications vendors who process data on our behalf and are contractually required to protect it.
• Matched providers: when you ask to be connected with a contractor or provider, we share the contact details needed to make that connection.
• Legal requirements: where disclosure is required by law or to protect our rights, property or safety.
• Business transfers: in a merger, acquisition or sale of assets.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

Cookies and Tracking

We use cookies and similar technologies to operate the site, remember your preferences and measure performance. Most browsers let you refuse or delete cookies; some parts of the site may not work correctly if you do.

Data Security and Retention

We use reasonable technical and organizational measures to protect information under our control. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We keep personal information for as long as needed for the purposes described here, and we retain SMS consent records for compliance and auditing as required by law.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.

Your Rights and Choices

• Email: use the unsubscribe link in any marketing email.
• Text messages: reply STOP to any message.
• Access and deletion: email us to request a copy of your information or ask us to delete it, subject to applicable law.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above shows when it last changed.

Contact Us

Questions about this policy: info@fixerupperpros.com.